PDF Scanner & Tools
Support
PDF toolkit for iPhone · Version 1.0
Need help with PDF Scanner & Tools? Email us and we’ll do our best to help.
Please do not attach confidential documents you are not comfortable sharing.
Contact
For app support, feedback, or privacy questions:
Abdulrazaq Alonazi
Email: A.razaq017@GMAIL.COM
Email support
Ads & tracking prompt
- On first launch, iOS may ask whether PDF Scanner & Tools can track activity across other companies’ apps and websites (App Tracking Transparency). This helps show more relevant Unity ads. Choosing Ask App Not to Track still lets you use the full app; limited ads may still appear.
- Unity interstitial ads may appear after you open tools (for example the second tool open in a session) or after you save a PDF. They are not shown when the app first opens (cold launch).
- To see the ATT prompt again on a device that already answered: delete the app, or reset the permission under Settings → Privacy & Security → Tracking.
What we can help with
- App functionality, display issues, or iPhone questions
- Camera permissions and Scan to PDF
- Ads, the tracking prompt, and privacy questions
- Privacy and on-device data handling
- Feature requests and feedback
- App Store download or installation questions
When emailing, please include
- Device model and iOS version
- PDF Scanner & Tools version (About screen or App Store)
- A short description of the issue
- Screenshots if reporting a UI problem
Useful links
Response time
We aim to respond within a few business days. PDF Scanner & Tools is independently developed and supported.